Revolutionizing Communication, One Call at a Time
Our aim is to elevate your business to new heights through effective communication.
Who we are
Your Gateway to IT Solutions and Call Center Excellence
We are your trusted partner in delivering consolidated IT solutions and unmatched call center services. With our unwavering …
Our Partners & clients
Working with over 25 companies across Europe
We will help your business grow
Car Booking
Streamline your operations with our efficient booking and dispatch services, ensuring prompt service delivery and maximizing customer satisfaction.
Outbound Sale
Expand your customer base and increase conversions through our proactive outbound sales campaigns, driven by persuasive communication and personalized approaches.
Inbound Requests
Boost your revenue with our skilled sales representatives who excel in converting incoming inquiries into successful sales transactions.
Customer Support
Delight your customers with our dedicated support team, available round-the-clock to resolve queries, address concerns, and ensure exceptional service experiences.
Virtual Assistance
Delegate administrative tasks to our competent virtual assistants, freeing up your time to focus on core business activities and improving productivity.
Live Chat Support
Enhance your website's user experience and capture leads in real-time with our live chat support, engaging customers and providing instant assistance.
Social Media Monitoring
Safeguard your brand reputation and engage with your audience effectively through our social media monitoring service, ensuring timely responses and proactive reputation management.
Appointment Scheduling
Optimize your schedule and improve efficiency with our appointment scheduling service, ensuring smooth coordination and eliminating scheduling conflicts.
Call Center Outsourcing
Supercharge your customer service with our elite Call Center Outsourcing service. Elevate customer satisfaction while reducing costs and boosting productivity.
Why Choose Us
We will propel your growth to new heights
Outsource your calls to Optimus Call Centre and experience seamless customer interactions, cost savings, and increased operational efficiency. Let us handle your calls while you focus on growing your business.
- Professional Staff
Our highly skilled team delivers exceptional service and exceeds your expectations.
- Affordable Price
Experience top-notch quality at competitive rates, ensuring value for your investment.
- 100% Guarantee Satisfaction
We are committed to your complete satisfaction, providing reliable solutions that exceed your needs.
- 24/7 Support
With round-the-clock assistance, we are always here to support your business’s uninterrupted growth.
We are focused on making your cab booking process a success Dedicated Book and Dispatch Services for Taxi Companies in Europe
Outsourcing your call operations to us offers a range of benefits for your cab service business. Streamlined operations ensure efficient dispatching and seamless customer interactions. With our trained professionals, you can deliver an enhanced customer experience, leading to greater satisfaction and loyalty. Enjoy significant cost savings compared to maintaining an in-house call center.
Streamlined Operations
Outsource your call operations to us and experience streamlined processes, ensuring efficient dispatching, seamless customer interactions, and optimized resource allocation.
Cost Savings
By outsourcing call operations to us, you can significantly reduce overhead costs associated with maintaining an in-house call center. Our affordable rates offer a cost-effective solution without compromising service quality.
Enhanced Customer Experience
Entrusting us with your call operations means delivering an exceptional customer experience. Our trained professionals provide prompt and courteous service, leaving passengers satisfied and loyal to your cab service.
Scalability and Flexibility
As your cab service grows, we can effortlessly scale our operations to meet increased call volumes. Our flexible services adapt to your business needs, allowing you to focus on expanding your cab service without worrying about call management.
At Optimus Solutions, we are more than just service providers – we are your trusted partners
With a strong commitment to transparency, reliability, and integrity, we build relationships based on trust and mutual success. Count on us to understand your unique needs, work collaboratively, and deliver results that exceed your expectations. With Optimus Solutions as your partner, you can have full confidence in our unwavering dedication to your business’s growth and prosperity.
Testimonial
What our clients say about us.
How it works
Easy step to get service
1. Consultations & trust building
Collaborate closely with our experienced staff in in-depth consultations. Together, we explore your unique business needs & desired outcomes for a successful partnership.
2. Tailored Service Selection
Choose the perfect package from our range of comprehensive services. We provide you with flexible options to match your specific requirements and needs
3. Dedicated Team Building
Our skilled and dedicated staff are ready to assist you every step of the way. From the initial setup to ongoing operations, we offer unwavering support to exceed expectations.
4. Progress Reporting
Stay informed and in control of your project's progress. Our detailed progress reports provide insights into key metrics ensuring effective decision-making.
27 years of Incredible Services for transport related business
Igniting the Journey to Fulfillment: Where Exceptional Satisfaction Fuels Business Excellence